Frequently asked questions

The most common questions we hear about goConfirm.

Is my information private?

Yes. Your face scan scan, and government ID document will never be used for anything other than identity verification. When you create and choose to share a goCode, verified users who connect with you will be able to see your photo, first name, and relevant details you've included like your platform usernames.

Where can I use goConfirm?

You’ll only have to verify your identity once, and after that you can use goConfirm anywhere you want to add trust.

This includes purchases, sales, trades and more in Facebook Groups, Subreddits, on Instagram, Discord, WhatsApp and Facebook Marketplace. Just create a goCode and share it with your potential buyers or sellers, wherever you might be.

How much does it cost?

goConfirm is free for individuals - our plan is to always provide base trust services between consumers for free.

In the future we plan on adding optional paid features that can add even more trust when you are interacting with businesses. You own and control your data - we will never sell it to advertisers.

What is a goCode?

A goCode is a unique code used to invite others to connect with you in relation to a transaction for a specific product, listing, or service. Others who view the goCode can preview, get verified, and then connect with you to exchange verified information. When you make a connection, you will exchange verified information so you can feel more confident proceeding with the transaction.

How do you deter fraud?

We deter fraudsters and scammers in a few different ways.

  • We offer a bank-grade verification process that thoroughly checks for fraud signals
  • You are only able to create one goConfirm account per identity, meaning no burner accounts—they are biometrically unique
  • We limit geographies on the platform to prevent offshore scams
  • In the event an issue is reported for which a police report is filed, we support investigation by law enforcement
  • We issue lifetime bans for any verifiable ill-intentioned activity on the platform